Categories

• Idea
• Registration
• Safety (for the guest)
• Safety (for the host)
• Costs
• Offering
• Search
• Legal questions
• Rating
• My Proom
• Booking
• Cancellation

Questions

• What is PROOMS?

• Which criteria do I have to meet for registering with PROOMS?
• How much does it cost to register?
• I have forgotten my password, what can I do?
• What should I do if I cannot login?

• Is there a risk of me booking an accommodation that does not really exist?
• How can I REPORT MISUSE?

• What is my insurance coverage as a host?
• What is the best way of preventing my guests from stealing?
• How will my guests pay me?
• How can I REPORT MISUSE?

• What costs does PROOMS involve?
• What is the payment process between guest and host?
• What if my guest does not show up – do I still need to pay the commission?

• Which criteria do I have to meet for offering an accommodation?
• How do I offer an accommodation?
• What is the best way of offering my accommodation?
• Is it possible to choose my guests?
• How much can I earn via PROOMS (without having to pay taxes)?
• Why should I offer a private accommodation at PROOMS?
• How can I REPORT MISUSE?

• How do I search an accommodation?
• Why should I use PROOMS for finding accommodation?

• Who is liable in the event of damage/loss?
• How secure is the handling of my data?

• How does the rating system work?

• What is MY PROOM?

• How do I book an accommodation?
• How can I REPORT MISUSE?

• Is it possible to cancel a booking request as a guest?
• Is it possible to cancel a booking as a host?