Help
Is it possible to cancel a booking as a host?
Yes, first of all, you can ACCEPT or DECLINE your guest’s booking request at MY PROOM/BOOKINGS.
If you do not respond to a request within 7 days, it will expire automatically and your PROOM will be available again in the system for this period of time.
If you are prevented for some reason (sickness, etc.) and you have already accepted the booking, you will be able to cancel the booking up to three days prior to the agreed date (at MY PROOM/BOOKINGS).
Categories
Questions
- Which criteria do I have to meet for registering with PROOMS?
- How much does it cost to register?
- I have forgotten my password, what can I do?
- What should I do if I cannot login?
- What is my insurance coverage as a host?
- What is the best way of preventing my guests from stealing?
- How will my guests pay me?
- How can I REPORT MISUSE?
- What costs does PROOMS involve?
- What is the payment process between guest and host?
- What if my guest does not show up – do I still need to pay the commission?
- Which criteria do I have to meet for offering an accommodation?
- How do I offer an accommodation?
- What is the best way of offering my accommodation?
- Is it possible to choose my guests?
- How much can I earn via PROOMS (without having to pay taxes)?
- Why should I offer a private accommodation at PROOMS?
- How can I REPORT MISUSE?