Help
Is there a risk of me booking an accommodation that does not really exist?
No, we identify every potential host at PROOMS via their credit card details. This is a way of assuring that all our hosts are real people offering real room.
In case of any unforeseen complications, you may RATE your host using our rating system and share your experience with other PROOMS members. Please report any misuse of the platform to support@prooms.com. We will then take all necessary measures.
Categories
Questions
- Which criteria do I have to meet for registering with PROOMS?
- How much does it cost to register?
- I have forgotten my password, what can I do?
- What should I do if I cannot login?
- What is my insurance coverage as a host?
- What is the best way of preventing my guests from stealing?
- How will my guests pay me?
- How can I REPORT MISUSE?
- What costs does PROOMS involve?
- What is the payment process between guest and host?
- What if my guest does not show up – do I still need to pay the commission?
- Which criteria do I have to meet for offering an accommodation?
- How do I offer an accommodation?
- What is the best way of offering my accommodation?
- Is it possible to choose my guests?
- How much can I earn via PROOMS (without having to pay taxes)?
- Why should I offer a private accommodation at PROOMS?
- How can I REPORT MISUSE?